Service Guarantees

The Hoffman Guarantee: Confidence in Every Job

At Hoffman Plumbing, Heating, Cooling & Electrical, we believe homeowners deserve total confidence when choosing a service company. That's why we stand behind every repair, installation, and service we perform with clear, dependable guarantees. From the professionalism of our technicians to the quality of our workmanship and materials, our promises are designed to give you peace of mind.

When you choose Hoffman, you can expect honest service, reliable solutions, and a team that is fully committed to your complete satisfaction.

Our Guarantees

Peace of Mind Guarantee

We guarantee our team will be courteous and professional in your home. If a member of our team uses tobacco or inappropriate language, or is not professional to your satisfaction, we will reimburse you $250 for the inconvenience.

$500 Installation Date Guarantee

We guarantee that in the event we do not have your new system started by the date promised, we will pay you $500 for your inconvenience.

Property Protection Guarantee

We guarantee that any damage or mess caused by our team will be professionally repaired, cleaned, or replaced at our cost.

No Surprise Guarantee

We guarantee that, unless stated in writing on the agreement, there will be no change orders to the project we agreed upon.

100% Money Back Guarantee

We guarantee that if, for any reason within the first year of your installation, you are not satisfied with your new system and we can't make it right, then we will remove it and return 100% of your financial investment.

No Lemon Guarantee

We guarantee that if your compressor or your heat exchanger fails more than once in the 5 years after installation, we will install a brand-new condensing unit or furnace and give you a new 5-Year No Lemon Guarantee.

No Frustration Guarantee

We guarantee that if your new system breaks down during the first year and leaves you without heating or cooling, we will be there within 24 hours, or we will pay you $500 for the inconvenience.

Utility Savings Guarantee

We guarantee that your home will save a minimum of 20% on your heating and cooling costs, or we will refund you double the difference on your potential savings not realized during the first year.* *On deluxe systems or higher.

Apples to Apples Guarantee

We guarantee that if you find an apples-to-apples system replacement for less than the price we charged within 14 days of your install, we will pay the difference plus $100.